We provide on-premise, cloud-based or hybrid IP PBX solutions for businesses that want more flexible, lower-cost business communications. We replace ageing phone systems and lines with a modern telephone system that runs over your local network and the internet.
Why IP PBX?
- Savings on line and maintenance costs
- Internal calls between offices and branches over your network
- Desktop and mobile app support for remote and field teams
- A centrally managed system that grows easily with your business
Features configured to your needs
- Auto attendant and voice menus (IVR)
- Call routing, groups and queues
- Voicemail to email
- Conference calls
- Call logs and reporting
From installation to support
Moving from your current system to an IP PBX
We plan the move from your current phone system to an IP PBX so that your business and your customers’ calls are not disrupted. We start by reviewing your extension count, call flows, existing lines and special requirements such as call recording or hotel features.
We then prepare a migration plan covering number porting, SIP trunk selection, handsets and prioritising voice traffic on your network (QoS). Because these systems use open standards such as SIP to set up calls, they work with phones and apps from different manufacturers.
On cut-over day we run the old and new systems in parallel for a short time to keep risk to a minimum. After installation we give short training sessions to your users and system administrator, and fine-tune settings together based on feedback in the first weeks.
We choose between cloud, on-premise and hybrid deployment with you, based on your number of users, branch structure, internet infrastructure and budget. For example, a cloud system often suits multi-branch businesses, while an on-premise or hybrid setup may suit sites where the internet connection is critical. Whichever option you choose, the system is easy to expand as you grow.
We manage the whole process, from needs analysis and choosing hardware and lines to installation and user training, and we keep supporting you afterwards. For hotels and hospitality businesses we configure the system around reception and guest-room telephony.
Related services: network architecture design, high-speed internet access and all our solutions.